FAQs covered in this article:
Where to Sign In
You can access your Tengiva account from the following sites:
Tengiva.com
Tengiva System
Any marketplace ‘Powered by Tengiva’
How to Sign In
Go to your desired site.
Click on ‘Sign In’ in the top right corner.
Enter your sign-in details to access your account.
What to do when you can’t sign in to your account 'Powered by Tengiva'
1. Clear browser cookies
Go to your browser settings.
Find the option to clear cookies or browsing data.
Clear cookies, then restart your browser and try signing in again.
2. Check sign-in credentials
Use the correct email linked to your Tengiva account.
Passwords are case-sensitive; ensure Caps Lock is off.
Double-check for common character mistakes (e.g., "l" vs. "1", "O" vs. "0").
3. Reset password
Click "Forgot your password?" on the sign-in page.
Follow the instructions sent to your email to reset your password.
4. Other tips
Try a different browser or device.
Disable any browser extensions that might interfere.
Make sure your browser is up-to-date.
Contact Support If you still can’t sign in, contact [email protected] with details of the issue.