FAQs covered in this article:
Marketing material best practices
Adding content to your marketing material section ensures your clients access key marketing assets.
You can add:
Photos of your facilities
Brochures
Logos
Product catalogs
Supported formats include:
PDF document (.pdf)
Image (.jpeg, .png, .gif)
Presentation (.pptx, .ppt, .key)
Spreadsheet (.xls, .xlsx)
Video (.mp4)
You can also control the visibility, making it private for internal use or public for sharing with clients.
How do I manage my marketing material?
Navigate to My business > Marketing material
Under "My drive," Click on the "Marketing assets" folder. This will take you to the Company marketing material page.
2. On the company marketing material page. Click on the bottom right button "Upload media" and select "Misc." for the category.
⚠️ Important: File type and extension
A common issue occurs when the file extension (like .jpg or .pdf) doesn’t match the actual file type. Our system automatically blocks these files for security reasons, as some high-risk files can be disguised as standard formats.
To fix this:
Convert your file and make sure the name and the file type match.
For example, if your file is named photo.jpg, make sure it’s actually saved as a JPG and not another type.
4. After your file has successfully been uploaded, you can edit the privacy of the document or image by clicking on the toggle.
When blue, it means it is public.
When grey, it means it is private.
